Privacy Policy

Welcome to ScaleForShop ("we", "our", "us"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our front-end analytics platform for e-commerce stores (the "Service"). By accessing or using the Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Information You Provide:

• Account Information: When you sign up via Shopify OAuth, we receive authentication credentials and basic store details (e.g., store name, domain).
• Profile Information: Optional contact details you provide (e.g., email address).

b. Automatically Collected Information:

• Usage Data: Metrics on your interactions with the dashboard (page views, clicks, feature usage).
• Device & Log Data: IP address, browser type, operating system, timestamps.

c. Shopify Data:

Through the Shopify Admin API, with your consent, we retrieve:

• Sales data (orders, revenue, refunds)
• Product information (titles, SKUs, inventory)
• Customer data (names, email addresses, order history)
• Marketing data (ad spend entries)

2. How We Use Your Information

• Provide & Maintain Service: Process and display analytics such as KPI summaries, trends, top-selling products, margins, and customer lifetime value.
• Improve Service: Analyze usage patterns to optimize features and performance.
• Communication: Send administrative emails, updates, and support responses.

3. Data Sharing & Disclosure

• Service Providers: We may share data with trusted third parties who assist in hosting, analytics, email delivery, and payment processing—all under confidentiality agreements.
• Legal Requirements: We may disclose information to comply with legal obligations, enforce our Terms of Service, or protect rights and safety.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to personalize your experience, remember preferences, and analyze usage. You can manage cookie settings through your browser.

5. Data Retention

We retain personal and store data only as long as necessary to provide the Service, comply with legal obligations, or resolve disputes. Aggregated or anonymized data may be kept indefinitely.

6. Security

We implement industry-standard security measures (encryption in transit and at rest, access controls, regular audits) to safeguard your data. However, no method is 100% secure, so we cannot guarantee absolute protection.

7. Children's Privacy

Our Service is intended for merchants and business users. We do not knowingly collect personal information from individuals under 13. If you believe we have, please contact us to request deletion.

8. Third-Party Links & Services

Our dashboard may include links to third-party sites (e.g., Shopify, payment gateways). We are not responsible for their privacy practices. Please review their policies separately.

9. Changes to This Privacy Policy

We may update this Policy to reflect changes in our operations or legal requirements. We will notify you by posting the new policy on this page with an updated "Last updated" date.

10. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us at:

Email: support@analytics-dashboard.com